Regulatory updates, compliance guides and product news for UK care providers.
The CQC registration interview tests your policies in conversation. Since February 2026, incomplete applications are rejected without clarification. This guide covers the 10 key policies and how to prepare so you can speak to them with confidence.
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What a lone working policy for a care service must cover: the law behind it, the risks that are specific to home visits and night shifts, the check-in and no-reply procedures, and how to prove staff have read it.
When a person using your service dies, the law may require you to notify CQC without delay. Which deaths count, which form to use, what the form asks for, and the record to keep when you decide a death is not notifiable.
We read 100 recent CQC inspection reports for care homes and home care agencies. Three in four services were rated Good or Outstanding. What set them apart from the rest was how closely they checked their own work.
Every event you must notify CQC about, grouped and explained. The full list of 21 notification types, what triggers each one, and how to keep proof that you sent it.
How to write a CQC statement of purpose that survives a read. The sections it must contain, what belongs in each one, and the mistakes that get applications sent back.
All eight Caldicott principles explained, who needs a Caldicott Guardian, and what your confidentiality and information sharing policy must say to show you follow them.
RIDDOR decides which accidents in a care service must be reported to the HSE. This covers what counts, when a resident's fall is reportable, the deadlines, and what your accidents policy needs to say.
The duty of candour is Regulation 20. This covers what counts as a notifiable safety incident in a care service, the steps you must take in order, and what your policy needs to say.
The DoLS acid test is gone, replaced by the Supreme Court on 2 June 2026. What that means on the floor, with a worked example, what has not changed, and what to fix in your policy.
